~ Return Policy ~

Generally, we are happy to consider refunds & returns on a case-by-case basis when a shipment is damaged or lost in transit. If you feel there is an issue with your order, please contact us within 7-10 business days of receiving your items to discuss the situation. Our team will review the issue with you and preferably work toward a resolution before any returns or refunds are necessary.

If a return is approved, the customer is responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure your return arrives safely.

If your item is damaged in transit, please contact us immediately. A damage claim will then be processed with USPS, which requires photos of the damaged packaging and/or item. Once verified, we’ll chat with you about issuing a refund or sending out a replacement.

Approved returns will be refunded to the original payment method. Please note that returns must meet the above conditions to be eligible for a full refund.

Contact us to discuss a return or for any inquiries regarding missing or damaged items, please reach out to our customer support team at CustomerLove@MileHiConsciousness.com within 7-10 business days of receiving your order. We’re here to ensure you have the best experience possible, so please don’t hesitate to reach out if you need assistance.